At eStorePoint.com, we aim to deliver your eco-friendly purchases safely, swiftly, and sustainably — straight from India’s trusted green manufacturers to your doorstep.

We take great pride in building a logistics system that not only values timely delivery but also respects the planet.

1. Our Green Shipping Promise

Every shipment from eStorePoint is handled with eco-conscious care.
We encourage our partner sellers to use:

• Biodegradable, recyclable, or reusable packaging.
• Minimal plastic materials in wrapping and labeling.
• Carbon-efficient delivery partners where possible.

Your order supports our vision of a cleaner, greener supply chain.

2. Shipping Coverage

Currently, eStorePoint.com delivers only within India.
We are continuously expanding our network to ensure every region can access sustainable products.

We deliver to:

• All major cities and towns across India.
• Select rural areas (depending on logistics partner availability).

If your location isn’t covered, our system will notify you during checkout.

3. Delivery Timeframes

Delivery timelines vary depending on product type and seller location.

Product Type	Estimated Delivery Time
Standard Products	5–7 business days
Handmade / Custom Products	7–14 business days
Bulk / Special Orders	10–15 business days

You’ll receive email and SMS updates at each stage — order confirmation, dispatch, and delivery.

4. Order Tracking

Once your order is shipped, you will receive:

• A tracking ID and courier partner name.
• A real-time tracking link to follow your shipment.

You can also view your order status anytime in your eStorePoint Account → My Orders section.

5. Shipping Charges

We believe in transparency — no hidden fees.

• Standard Delivery: Free for orders above ₹999.
• Below ₹999: A small shipping fee (₹49–₹99) may apply depending on location.
• Bulk Orders: Custom shipping rates based on weight and distance.

Exact charges (if any) will be displayed at checkout.

6. Delivery Restrictions

• Orders are shipped only to valid Indian postal addresses.
• We do not deliver to PO Boxes, APO/FPO addresses, or restricted zones.
• In rare cases (e.g., natural calamities, courier strikes), deliveries may be delayed — we’ll keep you informed.

7. Eco-Conscious Packaging

To reduce waste, our sellers are encouraged to:

• Reuse clean boxes and materials responsibly.
• Use paper tapes, jute twines, or compostable mailers.
• Print digital invoices instead of paper slips whenever possible.

Together, we’re redefining how eco-commerce should look and feel.

8. Delivery Support

If your order hasn’t arrived within the estimated time:

• Check your order status in your account.
• Or reach out to our support team:

📧 support@estorepoint.com
🌐 www.eStorePoint.com

We’ll coordinate with the seller or courier partner to resolve the issue promptly.

9. Damaged or Missing Items

If your product arrives damaged or incomplete:

We’ll investigate and arrange for a replacement or refund as per our Return Policy.

Contact us within 48 hours of delivery.

Share photos of the packaging and item.