Welcome to eStorePoint.com — an online marketplace owned and operated by ESTOPREPOINT ENTERPRISE, dedicated to promoting eco-friendly, biodegradable, and sustainable products manufactured in India. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our platform.

1. General

1.1. These Terms govern your use of the website www.eStorePoint.com, including browsing, purchasing, and registering as a seller or buyer.
1.2. By accessing or using the site, you confirm that you are at least 18 years of age and legally competent to enter into a binding contract under Indian law.
1.3. eStorePoint reserves the right to modify, update, or change these Terms at any time without prior notice. Continued use of the platform constitutes acceptance of the revised Terms.

2. About eStorePoint

2.1. eStorePoint is an online marketplace that allows Indian manufacturers, artisans, and eco-brands to list and sell environment-friendly, biodegradable, and natural products directly to customers.
2.2. eStorePoint acts as a facilitator between sellers and buyers. We are not the manufacturer of products listed unless specifically mentioned.

3. User Responsibilities

3.1. You agree to use eStorePoint only for lawful purposes and in compliance with all applicable laws and regulations.
3.2. You will not:

• Post or upload misleading, false, or harmful information.
• Attempt to interfere with website security, data, or user accounts.
• Violate intellectual property rights of eStorePoint or any third party.

4. Seller Terms

4.1. Sellers must ensure that products listed are eco-friendly, biodegradable, or sustainably sourced, and comply with applicable safety and certification standards.
4.2. Product information must be accurate, transparent, and include relevant certifications (if applicable).
4.3. Sellers are responsible for:

• Product quality, packaging, and timely delivery.
• Customer complaints and after-sales service.

4.4. eStorePoint reserves the right to delist any product or seller violating these terms or the platform’s sustainability criteria.

5. Orders & Payments

5.1. All prices on eStorePoint are listed in Indian Rupees (INR) and are inclusive or exclusive of taxes as specified.
5.2. Orders are confirmed upon successful payment through our secure payment gateway.
5.3. eStorePoint uses trusted third-party payment processors; we do not store your card or bank details.

6. Shipping & Delivery

6.1. Delivery times are estimated and may vary based on location, availability, and logistics.
6.2. Products are shipped directly by sellers or eStorePoint logistics partners (where applicable).
6.3. Any delays or damages during shipping should be reported immediately via our support page.

7. Return, Refund & Replacement

7.1. Returns and refunds are handled according to our Refund and Returns Policy.
7.2. Products must be returned unused, in their original packaging, within the specified return window.
7.3. Certain items (like personal care or food) may not be eligible for return due to hygiene and safety reasons.

8. Intellectual Property

8.1. All content, trademarks, logos, and designs displayed on eStorePoint are owned by or licensed to us.
8.2. You may not reproduce, distribute, or modify any content without written consent from eStorePoint.

9. Limitation of Liability

9.1. eStorePoint provides this platform on an “as is” and “as available” basis.
9.2. We are not responsible for product quality, defects, or damages caused by third-party sellers.
9.3. To the fullest extent permitted by law, eStorePoint shall not be liable for indirect, incidental, or consequential damages arising from your use of the platform.

10. Privacy & Data Protection

10.1. We value your privacy. All user data is collected and processed as per our Privacy Policy.
10.2. By using the site, you consent to our use of your data for order processing, customer support, and improving user experience.

11. Governing Law & Jurisdiction

11.1. These Terms are governed by and construed in accordance with the laws of India.
11.2. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

12. Contact Information

If you have questions or concerns about these Terms, please contact us at:
📧 support@estorepoint.com
🌐 www.eStorePoint.com