Privacy Policy

At eStorePoint.com, your privacy matters to us. We are committed to protecting your personal information and ensuring a safe, secure, and transparent shopping experience. This Privacy Policy explains how eStorePoint collects, uses, discloses, and safeguards your data when you visit or make a purchase from our website.

1. Who We Are

eStorePoint.com is an eco-commerce platform dedicated to connecting customers with Indian manufacturers of biodegradable, natural, and sustainable products.
Our mission is to promote responsible shopping while maintaining complete transparency in how we handle your data.

2. Information We Collect

We collect the following types of information to serve you better:

a) Personal Information

Name, email address, phone number, and billing/delivery address.
Payment details (processed securely through third-party gateways).

b) Non-Personal Information

Browser type, device information, IP address, and pages visited.
Cookies and usage analytics (to improve user experience).

3. How We Use Your Information

We use your information responsibly for the following purposes:

To process and deliver your orders.
To provide customer support and resolve issues.
To send order updates, promotions, and eco-friendly news (only if you opt-in).
To improve our platform experience and security.

We do not sell, rent, or trade your personal data with any third party.

4. Cookies Policy

eStorePoint uses cookies to:

Keep you signed in.
Save your cart items.
Understand how users interact with our website.

You can disable cookies anytime in your browser settings; however, some features of the site may not function optimally.

5. Payment & Data Security

All payments on eStorePoint are processed through secure, PCI-DSS-compliant payment gateways.
We do not store your credit/debit card details on our servers.
Data transmitted between your browser and our servers is encrypted using SSL (Secure Socket Layer) technology.

We may share your data with trusted partners only for essential services such as:

Shipping and logistics
Payment processing
Customer communication

All such partners are bound by strict confidentiality and data protection agreements.

7. Your Rights

As a user, you have the right to:

Access or request a copy of your personal data.
Request corrections to inaccurate or outdated information.
Withdraw consent to marketing communications.
Request deletion of your account and related data (as per legal guidelines).

To exercise these rights, email us at info@estorepoint.com.

8. Data Retention

We retain your information only as long as necessary to:

Fulfill the purpose for which it was collected, and
Comply with legal, accounting, or reporting obligations.

9. Links to Other Websites

Our platform may include links to third-party websites or sellers.
Please note that we are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before sharing any information.

10. Legal Compliance

We comply with all applicable Indian data protection laws, including:

The Information Technology Act, 2000, and
The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

11. Contact Us

For questions or concerns regarding our Privacy Policy, please reach out to:

📧 info@estorepoint.com
🌐 www.eStorePoint.com
🏢 ESTOREPOINT ENTERPRISE 1st Floor, KH No. 34/16, Gali No. 11, Ranaji Enclave, Golden Encalve, Najafgarh, New Delhi -110043

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